Why am I having subscription issues with my older iOS device?
If you have one of these devices and are experiencing this issue:
1. Please do not make any subscription purchases until v. 1.0.4 is released.
2. If you have already selected a subscription, then do not select one again.
3. If you made multiple purchases and were charged for them, then please contact Apple for a refund.
There is an option in the form for “I didn’t mean to purchase this item”
Devices potentially affected:
- iPad 2
- iPad 3
- iPad Mini (non-retina)
- iPhone 4s
- iPhone 5-series
- some iPod models
Note: After you receive the 1.0.4 update, your previous purchase should automatically unlock the app. If it does not, then please use the Restore button on the subscription screen.