All articles ← Knowledge Base After a successful purchase and download, app will not install. After a successful purchase and download, each time you run the app it tells you that you do not have a license. Android - After a successful purchase and download, each time you run the app it tells you that you do not have a license. App did not download/install to my device Archange Raphael Guidance and Achangel Michael Guidance are freezing on my iPhone 4s, 5, 5c, 5s devices? Archangel Guidance Apps Notifications - General Archangel Guidance Saving and Sharing Archangel Michael Guidance - Yes / No Feature Archangel Raphael Guidance 1.3 and Archangel Michael Guidance 1.3 are freezing on my iOS 8 device Bowls 2.0 is crashing in iOS 9 Can I use these apps on a computer? Cat in the Hat - Read & Learn - iOS 9 - App closes in Learning Activities Daily Affirmations (HH Daily) - Notifications Daily Affirmations (HH Daily) - Why am I receiving notifications every minute? Daily Affirmations (HH Daily) - Why aren't my purchases active in the app? Daily Affirmations (HH Daily) app - iOS - does not display correct Affirmation from notification area Daily reminders - General General - enabling and disabling Notifications General NOOK issues Green Eggs and Ham - Read & Learn - iOS 9 - App closes in Learning Activities Hay House NOW doesn't launch Hay House NOW products are not loading How do I enable or disable Notifications on my iOS device? How do I get a refund? How do I use this app? How the Grinch Stole Christmas - Read & Play 4.0.3 - App closes if volume is mute on iPhone I am getting a licensing error on my Android device. I am getting a licensing error. I have a Hotmail account and have not heard back from Customer Support since I contacted them a few days ago. I previously bought an Oracle Card app, but the app now says Free Trial or Trial Expired. How do I get rid of this? I purchased packs. Why are they still locked? I'm having issues with the new Hay House Radio app In Hay House NOW, where is a product that I purchased from the Hay House website? iOS Jesus Guidance Settings causes the app to crash License Error on the HP TouchPad Microphone - General My Dr. Seuss Treasury subscription or purchase will not sync to another device My Little Critter Library subscription or purchase will not sync to another device Notifications - General The App Store listing says "INSTALLED" but I cannot find it on my device The Cat in the Hat - Read & Learn v4.0.1 is "stuck" on the second page There is no sound coming from the app What are the Dr. Seuss Treasury Subscription and Purchase options? What happened to the original Hay House Radio app? What happens to my purchased apps if they are no longer available in the app store? When I play content, it crashes the app. Where are my new Audiobooks in Hay House NOW? Where are my purchases in Hay House NOW? Where is Hay House Radio in the Hay House NOW app? Why can't I update the 1.8 (or greater) version of Dr. Seuss Treasury? Why have I have stopped receiving message notifications? Why have I stopped receiving message notifications? Why have I stopped receiving notifications?