Knowledge Base

  1. Alana Fairchild's 11:11 Oracle →

    1. Alana Fairchild's 11:11 Oracle crashes on launch

  2. My Hay House Oracle apps aren't working →

    1. Hay House Oracle Card apps No Longer working after iOS 13 Update

  3. Dr. Seuss Classic Apps →

    1. Will my individual Dr. Seuss classic apps be updated for 64-bit in iOS 11?

  4. My Guardian Angel Messages →

    1. iOS - How do I cancel my trial and manage my subscriptions?
    2. Is there an Android version of My Guardian Angel Messages?
    3. Why am I having subscription issues with my older iOS device?
    4. Offline-mode is not recognizing my subscription

  5. Guidance Apps →

    1. iOS Jesus Guidance Settings causes the app to crash
    2. I am getting a licensing error on my Android device.
    3. Why have I have stopped receiving message notifications?
    4. Archange Raphael Guidance and Achangel Michael Guidance are freezing on my iPhone 4s, 5, 5c, 5s devices?
    5. Archangel Raphael Guidance 1.3 and Archangel Michael Guidance 1.3 are freezing on my iOS 8 device

  6. Daily Affirmations (HH Daily) →

    1. Why have I stopped receiving message notifications?
    2. Daily Affirmations (HH Daily) app - iOS - does not display correct Affirmation from notification area
    3. Daily Affirmations (HH Daily) - Notifications
    4. Daily Affirmations (HH Daily) - Why am I receiving notifications every minute?
    5. Daily Affirmations (HH Daily) - Why aren't my purchases active in the app?

  7. Let Go and Let God and Ask Your Angels →

    1. How do I use this app?
    2. Microphone - General
    3. Daily reminders - General

  8. act →

    1. General - enabling and disabling Notifications
    2. Why have I stopped receiving notifications?

  9. Hay House NOW →

    1. When I play content, it crashes the app.
    2. Where is Hay House Radio in the Hay House NOW app?
    3. Where are my new Audiobooks in Hay House NOW?
    4. Hay House NOW doesn't launch
    5. In Hay House NOW, where is a product that I purchased from the Hay House website?

  10. Page-A-Day® →

    1. How do I enable or disable Notifications on my iOS device?

  11. Pocket Guru →

    1. Notifications - General

  12. Dr. Seuss Treasury →

    1. How to Restore a previous Dr. Seuss Treasury Purchase
    2. Dr. Suess Treasury Family Sharing
    3. Dr. Seuss Treasury 1.9 requires me to re-download my books, which are not downloading
    4. My Dr. Seuss Treasury subscription or purchase will not Restore or sync to another device
    5. Why can't I update the 1.8 (or greater) version of Dr. Seuss Treasury?

  13. Little Critter Library →

    1. My Little Critter Library subscription or purchase will not sync to another device

  14. I Am Bliss →

    1. I purchased packs. Why are they still locked?

  15. Oracle Card Apps →

    1. Oracle of the Mermaids 1.0.1 does not have a one-card spread
    2. I previously bought an Oracle Card app, but the app now says Free Trial or Trial Expired. How do I get rid of this?
    3. Android - After a successful purchase and download, each time you run the app it tells you that you do not have a license.

  16. General →

    1. I have a Hotmail account and have not heard back from Customer Support since I contacted them a few days ago.
    2. What happens to my purchased apps if they are no longer available in the app store?

  17. CommitTo3 →

    1. How do I create a team and add team members?

  18. Hay House Radio →

    1. What happened to the original Hay House Radio app?
    2. I'm having issues with the new Hay House Radio app

  19. Dr. Seuss Read & Learn apps →

    1. Why are my Dr. Seuss Read & Learn and Read & Play apps not displaying correctly on the iPad Pro 10.5"?
    2. How the Grinch Stole Christmas - Read & Play 4.0.3 - App closes if volume is mute on iPhone
    3. Cat in the Hat - Read & Learn - iOS 9 - App closes in Learning Activities
    4. Green Eggs and Ham - Read & Learn - iOS 9 - App closes in Learning Activities
    5. The Cat in the Hat - Read & Learn v4.0.1 is "stuck" on the second page

  20. iOS 9 Issues →

    1. Bowls 2.0 is crashing in iOS 9

  21. iPad / iPhone / iPod →

    1. There is no sound coming from the app
    2. App did not download/install to my device
    3. The App Store listing says "INSTALLED" but I cannot find it on my device
    4. Can I use these apps on a computer?
    5. How do I get a refund?

  22. Android →

    1. After a successful purchase and download, each time you run the app it tells you that you do not have a license.
    2. After a successful purchase and download, app will not install.

  23. Mindset Apps →

    1. iOS Awakenings 1.0.5 not restoring or showing my daily principles
    2. Awakenings - Having problems getting the Alarm feature to work properly
    3. Awakenings with Iyanla Vanzant - My Weekly Date is "stuck" and not showing this week's date
    4. Awakenings with Iyanla Vanzant - Crash bugs in iOS
    5. Awakenings with Iyanla Vanzant - Subscription Canceling

  24. HP TouchPad →

    1. License Error on the HP TouchPad

  25. NOOK Tablets →

    1. General NOOK issues

  26. All articles →

    1. There is no sound coming from the app
    2. After a successful purchase and download, each time you run the app it tells you that you do not have a license.
    3. License Error on the HP TouchPad
    4. General NOOK issues
    5. What are the Dr. Seuss Treasury Subscription and Purchase options?

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