Customer Feedback for Oceanhouse Media

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Knowledge Base

  1. Archangel Guidance Apps 

    1. Why have I have stopped receiving message notifications?
    2. Archangel Raphael Guidance 1.3 and Archangel Michael Guidance 1.3 are freezing on my iOS 8 device
    3. Archangel Guidance Apps Notifications - General
    4. Archangel Guidance Saving and Sharing
    5. Archangel Michael Guidance - Yes / No Feature
  2. Daily Affirmations (HH Daily) 

    1. Daily Affirmations (HH Daily) app - iOS - does not display correct Affirmation from notification area
    2. Daily Affirmations (HH Daily) - Notifications
  3. General 

    1. I have a Hotmail account and have not heard back from Customer Support since I contacted them a few days ago.
    2. What happens to my purchased apps if they are no longer available in the app store?
  4. Hay House Radio 

    1. What happened to the original Hay House Radio app?
    2. I'm having issues with the new Hay House Radio app
  5. Let Go and Let God 

    1. Coming Soon
  6. Oracle Card Apps 

    1. I previously bought an Oracle Card app, but the app now says Free Trial or Trial Expired. How do I get rid of this?
    2. Android - After a successful purchase and download, each time you run the app it tells you that you do not have a license.
  7. iOS 9 Issues 

    1. Bowls 2.0 is crashing in iOS 9
  8. Hay House NOW 

    1. Where is Hay House Radio in the Hay House NOW app?
    2. Where are my new Audiobooks in Hay House NOW?
    3. Hay House NOW doesn't launch
    4. In Hay House NOW, where is a product that I purchased from the Hay House website?
    5. Hay House NOW products are not loading
  9. Dr. Seuss Read & Learn apps 

    1. How the Grinch Stole Christmas - Read & Play 4.0.3 - App closes if volume is mute on iPhone
    2. Cat in the Hat - Read & Learn - iOS 9 - App closes in Learning Activities
    3. Green Eggs and Ham - Read & Learn - iOS 9 - App closes in Learning Activities
    4. The Cat in the Hat - Read & Learn v4.0.1 is "stuck" on the second page
  10. Dr. Seuss Treasury 

    1. My Dr. Seuss Treasury subscription or purchase will not sync to another device
  11. iPad / iPhone / iPod 

    1. There is no sound coming from the app
    2. App did not download/install to my device
    3. The App Store listing says "INSTALLED" but I cannot find it on my device
    4. Can I use these apps on a computer?
    5. How do I get a refund?
  12. Android 

    1. After a successful purchase and download, each time you run the app it tells you that you do not have a license.
    2. After a successful purchase and download, app will not install.
  13. HP TouchPad 

    1. License Error on the HP TouchPad
  14. NOOK Tablets 

    1. General NOOK issues
  15. All articles 

    1. There is no sound coming from the app
    2. After a successful purchase and download, each time you run the app it tells you that you do not have a license.
    3. License Error on the HP TouchPad
    4. General NOOK issues
    5. My Dr. Seuss Treasury subscription or purchase will not sync to another device
    36 articles 

Feedback and Knowledge Base