Customer Feedback for Oceanhouse Media

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Knowledge Base

  1. Guidance Apps 

    1. I am getting a licensing error on my Android device.
    2. Why have I have stopped receiving message notifications?
    3. Archange Raphael Guidance and Achangel Michael Guidance are freezing on my iPhone 4s, 5, 5c, 5s devices?
    4. Archangel Raphael Guidance 1.3 and Archangel Michael Guidance 1.3 are freezing on my iOS 8 device
    5. Archangel Guidance Apps Notifications - General
  2. Daily Affirmations (HH Daily) 

    1. Why have I stopped receiving message notifications?
    2. Daily Affirmations (HH Daily) app - iOS - does not display correct Affirmation from notification area
    3. Daily Affirmations (HH Daily) - Notifications
    4. Daily Affirmations (HH Daily) - Why am I receiving notifications every minute?
    5. Daily Affirmations (HH Daily) - Why aren't my purchases active in the app?
  3. Let Go and Let God 

    1. How do I use this app?
    2. Microphone - General
    3. Daily reminders - General
  4. act 

    1. General - enabling and disabling Notifications
    2. Why have I stopped receiving notifications?
  5. Hay House NOW 

    1. Where is Hay House Radio in the Hay House NOW app?
    2. Where are my new Audiobooks in Hay House NOW?
    3. Hay House NOW doesn't launch
    4. In Hay House NOW, where is a product that I purchased from the Hay House website?
    5. Hay House NOW products are not loading
  6. Page-A-Day® 

    1. How do I enable or disable Notifications on my iOS device?
  7. Pocket Guru 

    1. Notifications - General
  8. Dr. Seuss Treasury 

    1. Why can't I update the 1.8 (or greater) version of Dr. Seuss Treasury?
    2. My Dr. Seuss Treasury subscription or purchase will not sync to another device
  9. I Am Bliss 

    1. I purchased packs. Why are they still locked?
  10. Oracle Card Apps 

    1. I previously bought an Oracle Card app, but the app now says Free Trial or Trial Expired. How do I get rid of this?
    2. Android - After a successful purchase and download, each time you run the app it tells you that you do not have a license.
  11. General 

    1. I have a Hotmail account and have not heard back from Customer Support since I contacted them a few days ago.
    2. What happens to my purchased apps if they are no longer available in the app store?
  12. Hay House Radio 

    1. What happened to the original Hay House Radio app?
    2. I'm having issues with the new Hay House Radio app
  13. Dr. Seuss Read & Learn apps 

    1. How the Grinch Stole Christmas - Read & Play 4.0.3 - App closes if volume is mute on iPhone
    2. Cat in the Hat - Read & Learn - iOS 9 - App closes in Learning Activities
    3. Green Eggs and Ham - Read & Learn - iOS 9 - App closes in Learning Activities
    4. The Cat in the Hat - Read & Learn v4.0.1 is "stuck" on the second page
  14. iOS 9 Issues 

    1. Bowls 2.0 is crashing in iOS 9
  15. iPad / iPhone / iPod 

    1. There is no sound coming from the app
    2. App did not download/install to my device
    3. The App Store listing says "INSTALLED" but I cannot find it on my device
    4. Can I use these apps on a computer?
    5. How do I get a refund?
  16. Android 

    1. After a successful purchase and download, each time you run the app it tells you that you do not have a license.
    2. After a successful purchase and download, app will not install.
  17. HP TouchPad 

    1. License Error on the HP TouchPad
  18. NOOK Tablets 

    1. General NOOK issues
  19. All articles 

    1. There is no sound coming from the app
    2. After a successful purchase and download, each time you run the app it tells you that you do not have a license.
    3. License Error on the HP TouchPad
    4. General NOOK issues
    5. What are the Dr. Seuss Treasury Subscription and Purchase options?
    50 articles 

Feedback and Knowledge Base