1. Confirm the stand alone oracle card app is installed on your device.
Once installed, open the Beauty Everywhere Oracle Cards app and tap "more" on the bottom right and then tap "Restore Purchases". The restore process can take up to a minute, please wait until you see the "All purchases have been restored" window. Tap "OK" and then "My Library" and you should see all of your previously purchased Beauty Everywhere oracle card apps there.
2. Confirm the previously purchased app is a Beauty Everywhere app
You may have an older version of the app published by Hay House, which will not restore on this Beauty Everywhere app. You can identify the publisher by the icon of the app. If the app has "H" on the icon, it is an older version of the app. If the app icon has a gold "BE" border, then you can restore the deck inside the new Beauty Everywhere Oracle Cards app.
Older HH icon:
New Beauty Everywhere app icon:
If your previously purchased apps have the "H" on the icon, please send a screenshot or your original iTunes purchase receipt of the app to firstname.lastname@example.org and we can assist you with restoring new the Beauty Everywhere Oracle App version.